*Important* The first thing you need to ensure is that you’re using your current email address. IAM will require you to change your password when you first login to the connected system to ensure top levels of account security. If you’re using an old email address, for example, from your university days that you do not have access to anymore then you will need to change your email address to your current one, to ensure that you do not get locked out of your account.
Additional information can be found on these helpdesk articles: “Resetting your Labforward account password”, “Creating a Labforward account” & “Logging in with a Labforward account”. More details will be provided on the day of the release, including articles and further resources to help you adjust to the changes.
Have any questions for us about this upcoming release? Please feel free to reach out to us with any questions or concerns at feedback@labforward.io and we will be happy to help you.