What a year 2021 was! In the backdrop of prolonged uncertainty, Labforward has emerged stronger than ever.
Last year saw many successes. We launched Labregister, our built-in inventory management system, updated the Labfolder ELN’s user interface to give it a fresh, clean look and built the Connectivity Space in our Berlin office. Looking back, we have a lot to be proud of in 2021 and it’s all been possible due to the trust our customers place in us. Take a look at some of our biggest achievements of last year along with a sneak preview of what’s on our roadmap for 2022!
Team
In order to achieve the company’s goal of connecting the laboratory environment, it is essential that Labforward remains connected from within. To ensure this, the HR department has been working continuously to make the company environment comfortable, positive and one that encourages creative thinking and continuous learning. Ultimately, if our employees are happy at work this reflects in our products, so ensuring a positive company culture is always a top priority.
In the year just gone, with so many people joining our team and with our new hybrid working model that allows our employees to work from either our office or from home, it’s been especially important to make sure that we continue to build working relationships so our team works effectively and efficiently. One of the big projects the HR department undertook was the Office Redesign Project where the objective was to make the office environment a warm and welcoming place to work, ready for the new hires.
Our team also encouraged and helped each department organize team-building events in person during the time of the year that it was possible so that the new members could get to know everyone within their immediate team. From escape rooms to paddle-boarding to Berlin Urban Jungle Tours- these experiences provided an opportunity for the team to bond which was especially important after the lockdowns had limited our social interactions.
Our Product & Engineering teams have been focused on further integration between our products. The efforts of the year culminated in the Connectivity Space which showcases the use of all of our products to facilitate planning, preparation, execution and documentation.
Laboperator
Compliance
Last year, as a company we placed a strong emphasis on compliance. We kicked off 2021 to a great start launching the Labforward Quality Management System (QMS) in January. The QMS is based on the internally recognized ISO 9001 principles and it comprises policies, procedures and work practices. Later in the year we were audited and consulted by external Data privacy experts to ensure that we’re always up to date with data privacy and compliance as a company.
Throughout the year we also dedicated time to designing an internal procedure for validation of in-house products. We successfully implemented this into our Laboperator connector box software in line with these procedures and the industry best practices. Finally, we also successfully completed the 4-part ISO audit, becoming certified as an ISO 9001:2015 company in November 2021.
Our Customer Success and Sales teams had a busy year onboarding new customers, holding demos and ensuring that the users of all our products have everything they need with Labforward. In 2021, we closed 67 new customers for the Labfolder ELN advanced version. For Laboperator, we initiated many new projects with our large accounts that are pushing our LES to the next level and into the regulated environment. Throughout the year we’ve continued to hold webinar sessions and training, so our customers can experience our products to their full potential.