CSAT Survey 2023 – Thank You

Thank you so much for taking the time to fill out our feedback questionnaire.

We really value your opinion as we are always looking for ways to make our ELN even better. If you would like to learn more about our offers and resources, please explore this page, where we collected some links that could be useful for you and your team.

Our resources:


Do you have feature requests or want to report a problem with the ELN? Please contact our support team by writing to feedback@labfolder.com.

Do you have technical questions regarding our products? Please write to tech-support@labfolder.com.

Further info

Feature highlight:

Monitoring use cases:

Cold Storage Monitoring with Laboperator

Our offerings:

Product roadmap preview

In bi-annual Product Roadmap preview, we summarize the latest developments of our three products Labfolder, Labregister and Laboperator. Besides the update on new features, we also give you a sneak preview of what’s in our pipeline.

Customer advocate program

We’re offering rewards for Advocates who share their experience with other laboratories that still work with paper notebooks. You can receive discounts on your next invoice for every laboratory you referred which becomes a new Labfolder customer. You can find out more here.

Product update newsletters

After major product updates, we inform our users about the new functionalities via email newsletter. This newsletter describes how you can benefit from the brand-new features and links you to further information on our blog or helpdesk.


We regularly hold theme-based live webinars to deepen our users’ knowledge of specific ELN functionalities. We offer topics such as efficient template use, Labregister, digital signatures, and data retrieval in Labfolder. Check out our webinar webpage for more information.

User testing

For us, your feedback about the experience with our products matters most. To constantly integrate this feedback into new developments, we offer user testings to interested customers. Together with our product managers, users can test new features and provide suggestions for improvements. Please let us know if you are interested in participating by sending a message to customersuccess@labforward.io!

The electronic lab notebook (ELN) Labfolder

The lab execution system (LES) Laboperator

The inventory management system Labregister